You have 14 days to return your item if you are not fully satisfied. No matter the reason. We won't ask. We do not process exchanges or refunds to the credit card but rather put the power in the buyer's hands to facilitate their own exchange/returns.Upon receipt of your return we will send you a Gift Card for the same amount of your purchase by email (2-3 days processing) which you can use to buy anything on this website at addictmiami.com. Item needs to be in the exact same condition it was received, including tag and original packaging.