returns-exchanges

Returns & Exchanges

You have 14 days to return your item if you are not fully satisfied. We do not process exchanges or refunds to the credit card but rather put the power in the buyer's hands to facilitate their own exchange/returns.

Upon receipt of your return we will send you a Gift Card for the same amount of your purchase by email (2-3 days processing) which you can use to buy anything on this website at addictmiami.com

The cost of the return label will be deducted ($15) from your Digital Gift Card.

Item needs to be in the exact same condition it was received, including tag and original packaging.

We reserve the right to refuse returns we deem as having been worn, especially in the case of swimwear. Underwear cannot be returned unless in its original sealed packaging. We will not accept any returns delivered to us without any prior communication and written agreement between us and the customer.

Please make sure all items to be returned are properly packaged and traceable with a proper tracking number. We do not accept or assume responsibility for loss of or damage to returned goods while in transit from the customer.

Once the returned items have been inspected and confirmed, a GIFT CARD will be issued to the customer by email– which does not include the original cost of postage and packaging.

SALES ON DISCOUNTED AND/OR LIMITED ITEMS AND INTERNATIONAL SHIPPING ARE FINAL AND CANNOT BE RETURNED.

Please use this form below to initiate a return: